Eastern Railway records over 18 pc growth in passenger revenue
The Eastern Railway has recorded a sharp rise in passenger revenue and considerable reduction in operational expenditure in the final quarter of the ongoing fiscal.
In line with the vision of Digital India and to enhance passenger convenience through modern technology, the Khurda Road Division of East Coast Railway has implemented the RailOne Mobile Application, an official app developed by Indian Railways.
The app brings multiple Railway Services under a single digital platform, offering passengers a seamless experience from ticket booking to grievance redressal to ensuring comfort, convenience, and connectivity in every rail journey.
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RailOne has been designed with the philosophy of “One App for All Railway Needs,” serving as a comprehensive solution for passengers’ travel requirements. It enables users to book reserved, unreserved, platform, and season tickets with ease. Besides, it checks PNR status, live train tracking, and coach position instantly.
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It also enables users to lodge complaints and manage refunds directly through Rail Madad. Using the app extends the benefit of a 3 per cent discount on unreserved tickets purchased via R-Wallet.
The App also offers simple grievance redressal for quick solutions, porter booking, and last-mile taxi service for complete travel assistance, searching for trains, planning journeys, and tracking progress—all in one place.
The customers can use the Railone App with the existing credentials for booking reserved and unreserved tickets through the IRCTC Next Gen application and UTS-on-Mobile.
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